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Supervise the whole programme

Supervising compliance means knowing where work is building, whether it is any good, and what is waiting on you. This guide walks the compliance officer’s dashboard from top to bottom.

ForCompliance officer, Team leadSteps5Reading time4 min
01

Start from queue health

Open alerts, alerts not yet started, anything past its deadline and anything blocked on a request for information. If one of these moves, you see it here first.

Queue health
17open alerts
10not started
1past its deadline
1blocked on RFI
02

Rebalance before deadlines slip

Alerts that need attention are listed with their owner and the time left. Reassign in one step, and see which analysts are over capacity before it shows in the numbers.

Needs attention
72

Screening refresh matched a newly appointed officialSenior analyst

2.3h over
79

A counterparty lost its authorisation with exposure openAnalyst

0.6h left
03

Check quality, not only speed

A sample of closures goes to QA. You see what passed, what failed and why, so coaching is specific and fair.

False-positive QA
5passed
2failed
0waiting
04

Clear what is waiting on you

Rule promotions, customer measures such as suspending transfers, and other decisions that need your sign-off wait here, with who recommended them and for how long.

Waiting on my sign-off
Rule

Promote R-114 v4 to productionRecommended by the team lead

16h
Measure

Suspend transfers to one exchange for four customersRecommended by an analyst

15h
05

Keep what is due in sight

Periodic reports, open FIU requests and customer measures in force sit on the same page, each with its deadline, so nothing arrives as a surprise.

Coming up
CASP periodic reportDue in 20 days
FIU request31h left
Customer measures10 in force

See it on your own cases.

We will walk through this with your team, on a scenario you choose.